Can we start this tour in Cusco and ends it in Ollantaytambo?

Sure it is possible to start the tour in Cusco and ends in Ollantaytambo hotel or train station.

Can we start this tour in Ollantaytambo and ends it in Cusco?

Sure it is possible, we can pick you up from Ollantaytambo hotel or train station

Does the senior discount apply to taxi tours?

Our senior customers are entitled to get a 10% discount on all our airport-hotel-train station transfers except taxi tours.

Do the drivers speak English and are tour guides?

Our drivers speak Spanish and understand very little English, however, any miscommunication or misunderstanding is never an issue because they work on your prearranged itinerary. We have a very limited number of  English speaking drivers and depend on their availability. Drivers can walk the sites with passengers upon request but they aren’t tour guides.

I haven’t received my booking confirmation

We usually reply within an hour or two your booking. If you don’t receive our response please check you spam folder. If you don’t receive your confirmation at all please submit your request again and if possible with another email address, sometimes our replies bounce back because the email address is wrong or user doesn’t exist.

Where do I expect to meet the driver at Cusco airport?

Your driver will be waiting for you at Cusco airport holding a sign with your name. After collecting your luggage please walk outside, your driver will be there. See image…

cusco_airport_arrival

Can I stop at Cusco hotel to drop some luggage off before heading to Ollantaytambo?

Sure you can stop by your hotel to leave your luggage and then go to Ollantaytambo. Please include this request in the online form text box.

We are 4 passengers with luggage, is a sedan OK?

Yes,it is but if you have light luggage or backpacks. If you have medium to large luggage then a van vehicle is advisable.

US dollars or Peruvian soles?

You can pay for this tour in either currency,US dollars or Peruvian soles, whichever is more convenient for you. You pay directly to your driver upon arriving to your destination.

Do I need to pay this tour in advance?

You don’t need to pay in advance or make a deposit.You’ll pay for this tour upon arriving to your destination or in advance via Paypal. In case you change your mind before the tour date, please send us a courtesy email or message to let us know that you need to cancel this booking.