Lima questions

Is there free WIFI at Lima airport ?

Yes, there is free WiFi at Lima Airport (Jorge Chávez International Airport). It is available throughout the airport, including in the public areas and in the restricted waiting areas.

To connect to the free WIFI, simply select the network called FreeAeropuertoGTD. No password is required.

There is no time limit on the free WIFI, so you can use it for as long as you need.

Please note that the speed and reliability of the free WIFI may vary depending on your location in the airport and the number of people using it.

My flight’s been delayed…will you be waiting for me?

Sure we will. We monitor your flight for early arrival or delay, however, if you change flight number you need to contact us either by phone, email or whatsapp. Important ! after landing the waiting is an hour, we still can wait for you but there is an additional fee for airport parking , $2 dollars next additional hour.

What time should I state in my airport pickup reservation?

For airport pickups please state your exact flight arrival time, do not add any additional waiting time, etc. to avoid confusion sometimes with dates specially with those flights arriving at around midnight, after landing it takes 30 minutes – an hour till you meet your driver.

I haven’t received my booking confirmation

We usually reply within an hour or two your booking. If you don’t receive our response please check you spam folder. If you don’t receive your confirmation at all please submit your request again and if possible with another email address, sometimes our replies bounce back because the email address is wrong or user doesn’t exist. If you do not submit the required information or there are any missing required fields then we won’t be able to confirm your reservation.

What´s the cancellation policy?

We do not charge anything upfront so there isn’t any charge for cancelling your reservation, if you pay in advance via PayPal or credit card then we’ll refund the total amount except the processing fees. In case you may need to cancel your reservation please let us know at least a day or two in advance by email or WhatsApp message mentioning your reservation code.

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